1. Please make sure your address in Aliexpress is matched with your shipping address before you pay.
2. As for some French buyers who don’t enjoy perfect postal service system, please call your local post office with the tracking number if you do not receive parcel in a long time.
3. Russian buyers, please leave us your full English name (mostly includes 3 words), which is very important.
1. All products are in standardized packing, just as follows:
2. We will carefully check your order and the package to make sure everything is in good condition before shipping it out.
3. The packages may be slightly damaged during long-time transportation, but it doesn’t affect the effect of our products.
4. If you want products packed perfectly (such as for gifts etc.), please contact us first, we can send the parcel with special package to avoid damage, but you need pay some extra fee.
Please contact us to pay freight or extra fee. Thanks!
We will send out the order in 2-5 working days, and it needs almost 7-40 days from China to you.
As you know, the delivery time is depend on the shipping company, the air line, the custom and the local post office, so we are not able to control it accurately.
If the parcel has not arrived in expected time, please feel free to contact us, we will track it and handle it with you.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.